(Software) Repair info on EnergyGuide labels: Conservancy replies to FTC's request

by Denver Gingerich on December 21, 2022

Software Freedom Conservancy has today submitted its reply to the FTC's request for comments on how repair information should be displayed on EnergyGuide labels. In particular, SFC has recommended that the FTC mandate a "Software Repair Instructions" section on the EnergyGuide labels that are already required on a variety of home appliances, including televisions, refrigerators, clothes washers, and dishwashers. This would not be a new notice requirement for most manufacturers, since it (currently) only requires manufacturers to provide the notice when they already had obligations under copyleft licenses to offer source code already. This merely changes the prominence of such notices, so that users can more easily see which products contain copylefted software (and thus software repair instructions) or not. This is important because many manufacturers make efforts to deemphasize or obscure their offers (if they have them at all), which prevents consumers from learning that they have rights with respect to their software.

We are very happy to see the FTC requesting comments on how repair information for home appliances can be better provided to purchasers of these products. While the FTC's EnergyGuide labeling program started out as a way for purchasers to better assess how much energy each appliance would likely use, and approximately how much that would cost them, the FTC has been taking a more holistic view of how appliance purchases impact the world, not just in terms of how much energy they consume while operating, but also how much energy is required to manufacture them and, consequently, how we can reduce the number of appliances going into landfills, reducing the number of new appliances that need to be manufactured. Free and open source software provides many answers to these repair and longevity questions, and we hope that appliance purchasers will be made more aware of this through the FTC's updated labeling requirements.

By making a lot more people aware that software repair information is available for a device, the chance of a repair community forming for that class of devices increases dramatically. And these communities are immensely helpful to device owners, both for fixing problems that may arise in the software (which can be shared quickly and easily after one person makes them to anyone with that device, regardless of their level of technical expertise), but also for maintaining that software long after the manufacturer has stopped supporting it, meaning they can keep that device operating safely for years to come rather than having to dispose of it, which increases landfill usage and needless new device purchases. We already have several examples of such communities, including SamyGO for older Samsung TVs, LineageOS for most Android phones, and OpenWrt for wireless routers. SFC has fought extensively to protect the right to install your own firmware on your devices. By showing people that software repair information is available to them, we can build many many more communities like these, keeping more devices lasting longer (and better serving their users' needs), and fewer devices in our landfills.

We recommend those interested in this issue read our submission to the FTC, and consider whether to make their own submission in support of this or similar (especially hardware) repair information requirements. While we hope our own submission carries weight and is deemed relatively easy to implement given that it requires no new information to be provided by most manufacturers, it would help for others to provide their own experiences with lack of easily-accessible software repair information to the FTC so they are aware of the extent of the problem. The comment period is open until December 27 (likely to be extended until January 31, 2023) and you can see more details about the FTC's request for submissions and submit your own comment here.

For those that do read our submission, note that the FTC has trimmed some of its attachments from the website. You can find the attachments here instead:

• samsung-wf46bg6500avus_manual.pdf
• lg-lrfvc2406s_manual.pdf
• sony-kdl_48w600b_manual.pdf

You may notice that SFC has suggested the FTC require manufacturers to provide a URL to their source code distribution website, while not mentioning other ways of fulfilling an offer for source code, which we normally request that manufacturers provide (such as offering the source code on a durable physical medium, e.g. a USB stick or optical disc). Our main reason for this usual request that manufacturers provide source code on a durable physical medium is that not everyone in the world has a reliable or fast Internet connection. As a result, if a manufacturer only provides source code over the Internet, the most disadvantaged people are further disadvantaged by not being able to download the source code for their device (most source releases are hundreds of megabytes, if not more).

With our reply to the FTC, we were trying to make the best argument based on current practices and the least amount of additional work for manufacturers (to improve the chance of our suggestion being adopted, and reduce the chance that a company could make any credible argument against it), while also keeping in mind the jurisdiction this ruling applies to (USA) and its Internet connectivity standards. Though not complete yet, the National Broadband Plan in the USA does have this aim: "Every American should have affordable access to robust broadband service". Given the balance of people in the USA already connected to broadband, and the strong intent to connect the rest, we felt it was practical to make the recommendation include only web-accessible source code as the labeling requirement applies only in the USA. Note that we still request manufacturers make source code available on a durable physical medium, and would advise the FTC to make this part of their labeling requirements as well if they felt it feasible to include.

Although we have much work to do to ensure that people purchasing free and open source software (as part of appliances and other devices they may buy) know that they can repair, maintain, and modify this software, steps like this from the FTC will bring us closer. We are looking forward to the FTC's decision on our recommendation, and hope to help more people access the information they need to make their devices work for them, for as long as they choose to keep them. Together we can improve our own lives, but also the lives of others, and our planet.

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Tags: conservancy, Filings, GPL, software freedom for everyone

Supporter Interview with Jondale Stratton

by Daniel Takamori on December 12, 2022

Next in our interview series, we have Jondale Stratton, a long time supporter of Software Freedom Conservancy. Jondale is the IT Manager for the National Institute for Mathematical and Biological Synthesis and the Technical Director for his local hackerspace, Knox Makers. In his spare time he enjoys laser cutting, tractors, playing with his bunnies, and replacing people with shell scripts.

Software Freedom Conservancy: Why do you care about software freedom? How long have you been involved?
Jondale Stratton.: From a consumer standpoint, I like how free licences enforce a more honest relationship with vendors. There becomes a balance between the value of the software and how terrible the producer can be before the project will be forked or brought in-house. Personally, I like that the answer to whether I can make something work might be hard but it's never no.

SFC: How do you use free software in your life?
JS: Linux runs every server I administer and every device I use personally. I actively seek to use only FLOSS licenses and consider it a concession when I cannot.

SFC: How do you see our role amongst the various FLOSS organizations?
JS: Most FLOSS organizations seem to be focused on legislation. SFC seems to be the only one actively defending the GPL. Both are important. I really like the SFC's support of member projects. I learned of SFC through my desire to support Inkscape. I believe most people do not know the fiscal responsibilities and navigations required to run a larger project and I appreciate your role in helping with that.

SFC: What's got you most excited from the past year of our work?
JS: I'm happy that you are willing to litigate in defence of GPL. It's a big task and probably deserves more attention. Without defence the GPL loses value and meaning. The stance on Github is logical but tough. They have positioned themselves as ubiquitous with open source projects through early good faith and now seem to be taking advantage of that. It's the danger of being a consumer of closed/proprietary solutions.

SFC: Do you think we are doing a good job reaching a wider audience and do you see us at places you expect? (COVID has made this difficult)
JS: I believe there is room for improvement here. I would expect to start seeing involvement in more conferences and events in the future.

SFC: Have you been involved with any of our member projects in the past?
JS: Only as an end user for a few of the projects. I am mostly involved in the online community for Inkscape.

SFC: What other organizations are you supporting this year?
JS: I support SFC and the EFF.

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Tags: conservancy

How we all develop and support free software

by Daniel Takamori on November 29, 2022

Today is Giving Tuesday, and I'd like to share part of my story that brought me to Software Freedom Conservancy. Having started as a donor over 5 years ago, I find myself now with even more passion for our mission as an employee.

I've been using software for close to 30 years; I wrote my first program around 25 years ago, and I've been working in non-profit free software for over a decade. Over all that time the thing that keeps bringing me back is that software is for people. Made by and for people.

Having worked in technical roles as a systems administrator, site reliability engineer and CIengineer, the last year and a half at Software Freedom Conservancy is the first non-technical role I've had. Stepping into the Community Organizer role has allowed me to reinvigorate my passion for FOSS by working directly with people. There have been the usual differences that have cropped up: feedback cycles with people are much longer than just pushing a new patch to see if the tests pass, prose is a lot harder to write than even the more esoteric programming languages (different people use different compilers!). I certainly never thought I'd have to help wih fundraising! But it turns out as a developer I often felt disconnected and distant from the people my code was supposed to support. So while stressful and juggling many things at once, it's a grounding activity that really drives home how connected our mission is to the people who help support us.

There are a few differences between non-technical and technical roles in free software development that I have noticed.

The first is bugs. There are bugs you learn to live with (screen sharing with Wayland and free software video conferencing is still a pain), and some that need the highest priority attention (it's been just over a year since the Log4J incident). Unlike debugging code, in community building spaces we don't have the luxury of thinking of problems as bottlenecks, with absolute solutions. With people, there are often no right or wrong answers. We work cooperatively over a long period of time to build a shared history that informs how we deal with issues that arise.

While in the technical context, I would often think of community building in terms of making it easier to get code upstream, or work with developers of an adjacent library. Community building itself has an intrinsic value, which is something we don't get when writing abstract code. The time scale for human interaction and relations is longer than the half life of an arbitrary patch and can thus use a bit more nuance and care when dealing with each other. Especially in the volunteer context of FOSS projects, understanding each others lives and timelines removes the ambiguity that text based communication often leaves.

Most starkly, the thing I never truly had to worry about in other jobs was fundraising. I thought I could dodge this aspect of my career by not continuing as an academic mathematician, but real work needs real resources. The technology field is an interesting one, we often have large amounts of money floating through what is often touted as a meritocracy. So in my mind if we could just talk about all the great work we do as a non-profit, by the meritocratic principles, we should have money flowing out our gills! Alas, the investors don't flock to non-profits as much as they do to startups.

So how can we work around the absence of a meritocracy to fund our work? I think it all comes back to finding the people who believe in software freedom as much as we do. And extending open arms to those people who haven't heard about it, but are equally affected by the encroaching proprietary software corporations. By sticking to our mission and actively creating a more equitable world in which software freedom is the default (and not an alternative we have to fight for) is how we'll gain momentum and win people over. Our dedication to software freedom speaks for itself through the projects we host, the diversity and inclusion efforts we sustain and by being the only organization in the world doing widespread license compliance.

The human side of open source is complex and requires deliberate, relationship-driven work. That deliberate work can be slow and doesn’t fit neatly under the profit and efficiency models that the tech industry often revolves around. The same mindset that coders apply to “bugs” doesn’t work for conflict resolution in communities, because people’s values and interests are multi-faceted. SFC works to sustain a thriving community around technology that works for people’s needs.

We at SFC do this work with your help. We are able to pursue a more just world, not just through code, but through relationship building with sustainers like you. Our community is incredible and I wouldn't trade writing unit tests for the joy and passion I feel working alongside contributors from all over the world. Please consider becoming a sustainer and helping us all year, or donating to us so we can work together to create a more just future for all.

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Tags: conservancy, FOSS Sustainability

Trademark Was Made to Prevent Attack of the “Clones” Problem in App Stores

by Bradley M. Kuhn on July 11, 2022

Suppose you go to your weekly MyTown market. The market runs Saturday and Sunday, and vendors set up booths to sell locally made products and locally grown and produced food. On Saturday, you buy some delicious almond milk from a local vendor — called Al's Awesome Almond Milk. You realize that Al's Awesome would make an excellent frozen dessert, so you make your new frozen dessert, which you name Betty's Best Almond Frozen Dessert. You get a booth for Sunday for yourself, and you sell some, but not as much as you'd like.

The next week, you realize you might sell more if you call it Al's Awesome Almond Frozen Dessert instead of your own name. Folks at the market know Al, but not you. So you change the name. Is this a morally and legally acceptable thing to do?

This is a question primarily regarding trademarks. We spend a lot of time in the Free and Open Source Software (FOSS) community talking about copyrights and patents, but another common area of legal issues that face FOSS projects (in addition to copyright and patent) is trademark.

In fact, FOSS projects probably don't spend enough time thinking about their trademark. Nearly ten years ago, Pam Chestek — a lawyer and expert in trademark law as it relates to FOSS and board member of OSI — gave an excellent talk at FOSDEM (2013), wherein she explored how FOSS projects can use trademarks better and to ensure rights of consumers — particularly when dealing with bad actors. Our own Executive Director, Karen Sandler, had also spoken about this issue as well. These older talks, in turn, spawned an ongoing conversation that continues to this day in FOSS policy circles.

Specifically, last week, we learned that the Microsoft Store was changing their policies, ostensibly to deal with folks (probably some of whom are unscrupulous) rebuilding binaries for well-known FOSS projects and uploading them to the Microsoft Store. Yet, this is a longstanding issue in FOSS policy. FOSS experts in this area would have been happy to share what's been learned over the last ten years of studying this issue.

The problem Microsoft faces here is the same problem that the MyTown market folks face if you show up trying to sell Al's Awesome Almond Frozen Dessert. The store/market can set rules that you will no longer be able to sell if you are found to infringe the trademark of another seller. The market could simply require the trademark holder to take trademark action themselves, or it could offer some form of assistance, arbitration, or other-extra-legal resolution mechanism⁰.

There is often temptation in FOSS to give special status to maintainers, or the original developer, or the copyright holder, or some other entity that is considered “official”. In FOSS, though, the only mechanism of officialness is the trademark — the name of the upstream project (or the fork). The entire point of FOSS is that for the code itself, everyone should have equal rights to the original developers, to the maintainers, or to any other entity.

We have faced this with our member project, Inkscape. While the Inkscape Project Leadership Committee has chosen not to charge for the version of Inkscape that they upload on Microsoft Store, we did see this very problem for many years before these app stores even existed. Namely, it was common for third-parties to sell Windows binaries on CD's for Inkscape in an effort to make a quick buck. We did trademark enforcement in these cases — not forbidding these vendors from selling — but simply requiring the vendors to clearly say that the product was a modified version of Inkscape. Or, if it was unmodified redistribution of Inkscape's own binaries, we required the vendor to note that the Inkscape project's website was the official source for these binaries.

I have often written to complain about copyright and patent law. I have my complaints about trademark law (and I've seen trademark grossly abused, even), but trademark laws tenets are really reasonable and solid: to ensure consumers know the source and quality of the products they receive.

The problem of concern here is one well handled by trademark. It doesn't need excessive app store rules; we don't need FOSS licenses to be usurped or superseded by Draconian policy. And, this solution to this particular problem has been long-known by FOSS. Pam's talk in 2013 explained it quite well!

The MyTown Market doesn't need to create a policy that forbids you from buying Al's Awesome Almond Milk on Saturday and reselling a product based on it on Sunday. They just need to let Al know his rights under trademark, and maybe offer a lightweight provisional suspension of your booth if the trademark complaint seems primia facie valid. But, most importantly, before it announces new rules with a 30 day clock, MyTown's leadership really should discuss it with the citizens first to find a policy that takes into account concerns of the people. Even if they fail to do that, there are MyTown's elected officials whose actions are accountable to the people. App store companies are accountable only to their shareholders, not the authors of the apps. Companies could benefit by learning that the FOSS community prioritizes respecting authors, protecting consumers' and users' rights, and by understanding that the line between user and contributor should blur. The FOSS marketplace functions because the community works.

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Footnotes

⁰ I hesitate to even suggest that an app store should create an extra-legal process regarding trademark enforcement beyond the typical governmental mechanisms — lest they decide they have to do it. A major problem with app stores is that they create rules for software distribution that are capricious, and arbitrary. We all do want FOSS available on Microsoft, Apple, and Google-based platforms — and as such are forced to negotiate (or, rather, try to negotiate) for FOSS-friendly terms. Ultimately, though, the story of major vendor-controlled app stores is always the story of “just barely” being able to put FOSS on them, because the goal of these entities is to profit themselves, not serve the community. We prefer app stores like F-Droid that are community-organized and are not run for-profit.

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Tags: conservancy, GPL, licensing